Your health, understood.

Only the people you explicitly authorize. When you add someone to your care team, you grant them specific permission levels. You can choose to share medications, appointments, vitals, or other categories—and you can revoke access at any time. myCARI never shares your data without your explicit consent.

Each care team member receives only the access level you authorize. Permission levels include familyBasic (limited view), familyFull (complete access), and caretakerStandard (professional caregiver access). You can modify these permissions at any time through the app's settings.

Yes. myCARI is built on HIPAA-compliant infrastructure using Google Cloud Platform. Your data is encrypted with AES-256 encryption both at rest and in transit. We maintain full audit trails, implement multi-container isolation, and never sell your data to anyone. Ever.

As many as you need. You can invite unlimited care team members to view your own health data, and they all join free — you control what each person can see. myCARI's care team is designed for personal and family caregiving. If you're a caregiver looking after several people, note that a future release will limit Free Tier members to caregiving for up to 2 patients at a time (Premium offers expanded capacity, and you'll get at least 14 days' in-app notice before it takes effect). Professionals or facilities monitoring many patients should ask us about myCARI Facility, in development, at support@mlpipes.ai.

Wellness Mode features a vibrant, data-rich interface designed for fitness enthusiasts tracking workouts, nutrition, and health metrics. Care Mode activates an accessibility-first design with 1.5x larger text and 80pt touch targets, perfect for elderly users or anyone who prefers larger, easier-to-read displays.

Yes. Apple Watch and the Oura Ring (Gen 3 & Gen 4) are verified at launch — Apple Watch adds fall detection, SOS, ECG, overnight SpO2, and workout tracking, while Oura covers heart rate, HRV, body temperature, SpO2, and sleep. myCARI also reads health data from any device that syncs to Apple Health, including WHOOP, Garmin, the Hume Band, and Fitbit (verification in progress). Verified support varies by device — myCARI reads any metric written to Apple Health.

No. Apple Watch unlocks the most features — ECG, fall detection, gait/mobility insights, and overnight SpO2 — but most of myCARI works on your iPhone alone or with any wearable that writes to Apple Health, including the Oura Ring, WHOOP, Garmin, Hume Band, and Fitbit. We will never tell you to spend $400 on a wearable to get value from the app.

Yes. myCARI is verified with Abbott Lingo, Dexcom Stelo, and the FreeStyle Libre 3 via LibreLinkUp, and works with any CGM that writes blood glucose to Apple Health. It merges readings across all of your sources, deduplicates by timestamp, and presents one unified history — so if you switch sensor brands, your full history stays intact. With a connected CGM, myCARI also builds your personal Foods That Spike You list from the glucose response after each logged meal.

Yes. Both the Monthly and Annual plans include a 14-day free trial with full access to all premium features for first-time subscribers. The trial automatically converts to a paid subscription at the plan price ($9.99/month or $79.99/year) when it ends, unless you cancel during the trial — you can cancel anytime before it ends. Note: the free trial is only available once — if you've previously subscribed and cancelled, resubscribing begins a paid billing cycle immediately. Your health data is never deleted.

When your 14-day trial ends, it automatically converts to a paid subscription at the plan price you selected ($9.99/month or $79.99/year), unless you cancel during the trial. If you cancel before the trial ends, you won't be charged and you'll move to the Free Tier. Free Tier includes: tracking up to 3 medications, up to 3 appointments, Apple Health sync, and vital tracking. Premium features like the Daily Health Briefing, Meal Tracker, glucose-response insights, unlimited medications and appointments, Epic MyChart import, and inviting care team members require a subscription.

Yes! If you're invited to join someone's care team, you can view their health data, receive SOS alerts, and send messages for FREE forever—no subscription required. If you want premium features for your own health tracking, you can start a 14-day free trial on either the Monthly or Annual plan. Otherwise, you only need to subscribe if you want premium features for your own account.

Monthly subscriptions are non-refundable once the billing period begins. Annual subscriptions are non-refundable with no prorated refunds for unused time. Exceptions may be made for technical issues, billing errors, or within 14 days of your first-ever subscription. For App Store purchases, refund requests must be submitted directly to Apple.